Every day, we come across stories of courage and recovery that inspire and motivate our work. Michael Thomas, Chair of the Harper Grey Critical Injury Group, collects and shares these stories on this blog.

Living Beyond Limits

Many of the people that I have had the privilege to represent—in their most urgent and dire moment of need—do not give up. There comes a moment, perhaps at the lowest point, when the fire begins to burn.

Amy Purdy’s story is a shining example of finding the ‘why?’ in your journey to recovery.

After bacterial meningitis took her legs, Amy Purdy struggled with depression, and only beat it when she learned to accept her new reality, but not any limitations. After being unable to find prosthetics that would allow her to snowboard, she built her own. Today, she is a world champion female adaptive snowboarder.

The Lost Art of Listening

Improved communications skills—and deliberate listening in particular—can result in better client care. Moreover, “being heard” demonstrates stronger sense of caring, engagement and rapport.

Listening is the most powerful form of acknowledgment, one that builds relationships and provides a feeling of acceptance.

Lonnie Hirsch

Lonnie Hirsch, Co-Founder of Healthcare Success Strategies, shares his 9 tips for improving patient encounters and patient satisfaction.


Empathy: The Human Connection to Patient Care

Rebuilding your life after a critical injury is no small feat. The combination of recovery, rehabilitation, change and uncertainty in every aspect of your life is overwhelming. As practitioners, one key elements that is often overlooked is empathy.

Cleveland Clinic CEO, Toby Cosgrove, MD, shared this video, titled “Empathy,” with the Cleveland Clinic staff during his 2012 State of the Clinic address on Feb. 27, 2013.

We’re reminded that patient care is more than just healing. Our goal is to support the wellbeing of our clients.

Kevin Rempel won’t accept no for an answer

I had never heard of Kevin Rempel before I saw the TSN special that they put together on him.

His dad was paralyzed in a hunting accident and then committed suicide. A few weeks after becoming a professional motocross racer he crashed and suffered a complete cord injury. He went on to make Team Canada on the sledge hockey team and has been an inspiration to everyone he meets. The lesson he has learned is “don’t give up – no matter how hard things are – don’t accept no for an answer.”

Terry Fox

It is now 35 years since Terry Fox started and then ended his marathon of hope. I don’t think there is a story that is more moving and inspirational. Here is a link to the ESPN special commemorating the 25th anniversary.

If ever you need some inspiration to face the challenges that life throws at you this is the place where I would start.

Dave Carroll – Now

A friend of mine was truly inspirational. He suffered a complete spinal cord injury. His life was changed forever. It was not for the better. But as a person he and his family triumphed. He introduced me to “Now” by Dave Carroll. Here is a link to his performance at TedX.

Overcoming TBI

Things happen in an instant. One moment you are living your life the next something happens out of the blue that changes you forever. You wonder how it could ever get worse, yet it does. You wonder if you can go on. You can.

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